On 26th March, we made the difficult decision to suspend fulfilment of new orders received until further notice due to the Coronavirus pandemic.
Since that date, we have been exploring options to reinstate service as soon as possible, as safely as possible, so that we can continue to best support our customers while protecting our team.
Today, we're pleased to say that we're reopening our service, although with some important considerations to allow us to implement strict and responsible hygiene and social distancing practices for our team
Production & Delivery Times
Please expect production delays of up to 4 working days extra.
Our operational capacity is lower than usual due to our workforce being reduced. This reduction is necessary while we importantly adhere to social distancing guidelines.
We realise these delays come at a time where online shopping is high, however, the safety of our people, and those involved in the process delivering online sales, remains our priority.